Shipping

We offer free domestic shipping on all orders $250 and up!

SHIPPING COSTS

DOMESTIC SHIPPING
US Flat Rate: $12
Domestic Transit Time: 5-10 business days

US Express Rate: $25
Domestic Transit Time: 5-10 business days

WORLDWIDE SHIPPING
Worldwide Shipping Transit Time: 7-15 business days

International shipping is calculated at the checkout and is based on real time carrier-calculated rates. Import Tax/Duties may be charged upon delivery (based on value) for international orders.

PROCESSING & DELIVERY

• Although we will always try our best to package your order and ship it the next business day, please allow 2-3 days for normal processing times and an additional 3-5 days during high-volume periods (i.e. new collection release).

• All orders are shipped with UPS and require a signature upon delivery. UPS usually operates between 9am—6pm on business days. You can specify an alternate daytime delivery address when ordering, for example your work address (recommended).
• If tracking indicates that your order has been delivered, we are not liable for your undelivered/lost claims.

RETURN SHIPPING

All returns must be pre-authorized by one of our customer service reps. To return your product, you should mail your product to our address on our contact page and provide us with a tracking number so we can confirm it. You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

To complete your return, we require a receipt or proof of purchase along with a return authorization number by us (via email). Please include the return authorization number in when you mail return package.

PRE-ORDERS